AXA France renews its multi-year partnership with Continuity to equip its Professional and Commercial underwriting teams

AXA France and Continuity announce the multi-year renewal of their technology partnership, initially launched in 2019, focused on the use of data and artificial intelligence to support risk analysis, underwriting decisions, and portfolio management in P&C insurance.

This renewal builds on a long-standing operational relationship, based on the gradual integration of Continuity’s solutions into AXA France’s underwriting practices across the Professional and Commercial segments.

It also reflects a broader trend of adoption of Continuity’s technologies by several leading P&C insurance players facing increasing challenges related to risk complexity, the need for responsiveness, and the requirement to maintain strong technical profitability.

A performance lever supporting agents and broker partners

In a market environment where expectations around responsiveness and service quality continue to rise, the tools developed by Continuity provide an operational lever for AXA France’s underwriting teams and distribution networks.

By facilitating risk analysis, exposure qualification, and access to consolidated information, the platform helps streamline interactions with agent and broker partners while supporting the technical quality of underwriting decisions, both at policy inception and throughout the lifecycle of the contract.

Helping underwriters make faster decisions while improving technical quality

The P&C insurance market is facing a structural challenge: accelerating processing times to meet the expectations of distribution networks and clients, while maintaining a high level of technical discipline and control over risk exposure.

This structural tension makes traditional approaches, largely based on manual processes and static reference frameworks, increasingly difficult to operate on their own.

The solutions developed by Continuity aim to transform risk intelligence into a tool that can be directly used at the moment of decision-making. By combining open data, internal data, business rules, and artificial intelligence technologies, they provide underwriting teams with an enriched, contextualized, and consolidated view of insured businesses, helping improve decision reliability and the relevance of the coverage proposed.

A long-term collaboration focused on operational impact

Since 2019, AXA France and Continuity have built a working relationship based on a deep understanding of the operational challenges of Professional and Commercial P&C underwriting and on the gradual adaptation of solutions to the needs of underwriting teams.

This collaboration has addressed key issues such as large-scale portfolio analysis, the identification of insufficiently qualified risks, improvements in data reliability, and support for underwriting decision-making.

It also forms part of a broader adoption of Continuity’s technologies across the insurance market. To date, Continuity’s solutions are used by more than one thousand underwriters and have supported the analysis and management of five billion euros in premiums across more than two million policies.

Insurance companies including AXA, Abeille Assurances, Groupama, Crédit Agricole, MACIF, Sada Assurances, Swiss Life, Axeria, and Wakam rely on these tools to improve risk qualification at underwriting and to strengthen the monitoring of these exposures over time.

A shared ambition to support the transformation of underwriting

By renewing their partnership, AXA France and Continuity intend to continue their joint efforts to support the evolution of underwriting practices, strengthen the alignment between portfolio strategy and operational decisions, and improve the control of risk exposure throughout the entire lifecycle of insurance contracts.

This collaboration reflects a pragmatic approach to innovation, aimed at equipping underwriting teams to operate effectively in increasingly complex environments while preserving technical quality and operational performance.

“We are pleased with the renewed trust from AXA France. This partnership illustrates the complementarity between a major insurance player and a technology company specializing in underwriting risk intelligence. It also demonstrates the tangible value of our solutions for underwriting teams in their daily work and in complex decision-making.”

Benoît Pastorelli
CEO and Co-founder of Continuity