Privacy policy

The website available at the following address: https://www.continuity-tech.ai/ (hereinafter referred to as the «Site») is published by Continuity SAS, with share capital of €100,002.12, registered in the Paris Trade and Companies Register, under number 878686252 and having its registered office at 48 rue de Paradis 75010 Paris (hereinafter referred to as “SOCIÉTÉ”), which, in its capacity as data controller, attaches great importance to the protection and respect of privacy.

The purpose of this privacy policy is to inform, when browsing the Site, any person using the Site (hereinafter referred to as the «Users» or the «User») of COMPANY’s practices regarding the conditions of collection, the use and sharing of the information that Users are required to provide and their rights.

The Site complies with French and European standards relating to the protection of privacy and personal data and in particular with the law n°78-17 known as «Informatique et Libertés» of 6 January 1978 relating to information technology, files and freedoms, amended by Law 2004-801 of 6 August 2004 and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 says the «GDPR» on the protection of individuals with regard to the processing of personal data and the free movement of such data.

IMPORTANT: NOTE TO USERS

ANY NAVIGATION ON THE SITE AFTER PUBLICATION OF THIS PRIVACY POLICY CONSTITUTES ACCEPTANCE OF IT WITHOUT RESERVATION.

If the User wishes to withdraw his or her consent to the processing of his or her data, he or she simply has to make a direct request by e-mail to the following address: contact@cnty.ai.

In addition, in the event that this is required by law and/or in certain circumstances, the consent of the User will be collected or a possibility of refusal will be provided before any transmission of data.

  1. Controller of the personal data collected

The data controller is COMPANY.

  1. Nature of the data collected 

The data collected on the Site as part of the use of the Site, are those allowing COMPANY to identify Users directly or indirectly.

This may include the following categories of User data : 

  • Identity, identification data such as name, first name, email address, fixed and mobile phone number ;
  • Login data like IP address and browsing data like cookies.

The mandatory or optional nature of the personal data collected and the possible consequences of a failure to respond are indicated during their collection(s) on the associated forms.

Users who communicate the personal data of a third party will have to confirm that they hold the consent of this third party for the operation of the Site’s personal data..

  1. Purpose and legal basis of processing activities
  1. Purpose of the personal data collected

The personal data collected on the Site are used only for and during the performance of the services for the following purposes: 

Registration of the User;

Processing and management of requests sent by the User on the Site via the contact form;

Contact or send emails to the User to:

  • keep the User informed, by email, of the progress of his request and of the novelties associated with SOCIETE;
  • communicate with the User;
  • allow him to follow his exchanges with the commercial teams of SOCIETE

Sales follow-up: The data feeds the CRM which will ensure prospecting and sending marketing emails

data.

  1. Legal basis of processing activities

Processing activities and the collection of personal data are permitted on the following legal grounds:

  • The execution of pre-contractual obligations, for the management of the commercial relationship
  • The User’s consent to:
    • The User’s contact request;
    • Sending communications to the User,
    • Contact with the User by the marketing and sales teams
  • COMPANY’s legitimate interest in ensuring the best level of operation of the Site for the proper functioning and continuous improvement of the Site
  1. Aggregation with non-personal data

COMPANY reserves the right to publish, disclose and use aggregated information (information about Users or specific groups or categories of Combined Users in such a way that an individual User can no longer be identified or mentioned) and non-personal information for industry and market analysis, demographic profiling, promotional and advertising purposes, and other commercial purposes. 

  1. Time of collection 

The data collected by COMPANY are freely communicated by the Users when filling out a form on the Site.

They may also be collected automatically when using the Site, particularly when the User: 

  • Browse the pages of the Site,
  • Send a request to SOCIETE via the contact form or by email.

In any case, the personal data collected: 

  • will be obtained and treated fairly and lawfully;
  • will be registered for specific and legitimate purposes;
  • will be used in accordance with these purposes;
  • are adequate, relevant and not excessive in relation to those purposes; and shall be subject to precautions to ensure the security and confidentiality of the data in order to prevent it from being damaged, modified, destroyed or communicated to unauthorized third parties.
  1. Recipients of personal data 

The recipient of the personal data collected on the Site is first and foremost COMPANY.

Personal data shall not be communicated to third parties, with the exception of COMPANY partners whose personal data is necessary for the performance of the services offered by Continuity

However, the partners undertake to scrupulously respect the provisions of the Data Protection Act, the GDPR and the new future provisions.

In addition, other recipients may have access to personal data. These are, where applicable, external service providers (technical service provider, access providers, site providers, Hubspot CRM solution and intercom.).

In the event of a change of control of COMPANY of a merger, acquisition, collective procedure or any other form of transfer of assets, the data collected by COMPANY may be transferred to third parties. Nevertheless, SOCIÉTÉ undertakes to guarantee the confidentiality of the personal data collected and to inform Users before they are transferred or subject to new confidentiality rules.

In the event that this is required by law, the consent of the User will be collected or a possibility of refusal will be arranged before any transmission of data.

  1. User rights

In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 says the “GDPR” relating to the protection of individuals with regard to the processing of personal data and the free movement of such data and Law No. 78-17 «Informatique et Libertés» of 6 January 1978, as amended by Law 2004-801 of 6 August 2004 relating to information technology, files and freedoms, the User has:

  • a right of access to personal data;
  • a right to rectification of personal data;
  • a right of deletion and erasure of their personal data;
  • a right to object to the processing of personal data;
  • a right to restrict the processing of its data;
  • a right of portability of its data, when the data is subject to automated processing based on consent or a contract;
  • a right to withdraw consent at any time; and
  • a right to determine the fate of his data after his death.

The User wishing to assert one of his rights may send his request via the request form for exercise of rights, by email or by post to the following addresses:

  • Application form for exercising rights https://app.leto.legal/portal/continuity-sas?locale=en
  • E-mail: Pierre Beauhaire, pierre.beauhaire@cnty.ai, Data Protection Officer and at your disposal for any question relating to the protection of your personal data.
  • Postal mail: Continuity, attention Pierre Beauhaire, 6 rue de clichy 75009 Paris

In case of exercise of one of these rights, the User must send to COMPANY the necessary elements for its identification: name, first name, email address and possibly postal address.

In addition, in accordance with the regulations in force, the User’s request must be clear and specify in detail the right he wishes to implement and the address to which he wishes to receive the response in case of implementation of one of the rights listed beyond. COMPANY may ask him to provide a photocopy of an identity document bearing his signature in order to be able to verify his identity.

COMPANY undertakes to respond within a maximum of one (1) month of receipt of the User’s complete request.

Due to the complexity of the request and/or the number of requests, this period may be increased by two (2) months provided that COMPANY informs the User within one (1) month from receipt of its request of the reasons for the postponement.

COMPANY informs Users of their right to lodge a complaint with the Commission Nationale de l’Informatique et des Libertés (hereinafter referred to as the “CNIL”) in one of the following ways:

  • Via the CNIL website: www.cnil.fr/en/complaints or www.cnil.fr
  • By mail : Commission Nationale de l’Informatique et des Libertés – CNIL. 3 Place de Fontenoy. TSA 80715 – 75334 PARIS CEDEX 07. FRANCE
  1. Duration of data retention 
  1. Data retention for the duration of the contractual relationship

The personal data of the Users collected shall not be retained beyond the time necessary for the performance of the obligations of COMPANY defined at the conclusion of the contract or the predefined duration of the contractual relationship, except for data that COMPANY would need to keep as evidence, for legal, administrative or in accordance with current legislation.

  1. Retention of anonymised data beyond the contractual relationship

COMPANY keeps the personal data of the Users collected for the period strictly necessary to achieve the purposes described in this privacy policy.

At the end of the commercial relationship, COMPANY will retain for 1 year from the end of the commercial relationship the information provided by the User, namely:

  • first and last name or legal name;
  • the associated email or account addresses;
  • the telephone numbers

The navigation data will be kept six (6) months maximum in application of the recommendations of the CNIL.

Beyond this period, they will be anonymized and kept for exclusively statistical purposes and will not give rise to any exploitation of any kind whatsoever.

  1. Transfer of personal data abroad 

To the extent possible, COMPANY processes the data of Users only within the European Union and does not transfer such data outside this space.

However, in case of international transfer of Users’ data outside the European Union, it is necessary to distinguish:

  • countries that have been the subject of an adequacy decision by the European Commission: in this case, the data shall be transferred to a country providing a level of protection deemed sufficient and adequate under the provisions of European data protection regulations; and
  • countries whose level of data protection has not been recognized as adequate: in this case, to ensure a transfer in accordance with European regulations, and in particular to ensure data security, COMPANY will base its transfer on protection mechanisms adapted to each service provider and subcontractor, such as the conclusion of standard contractual clauses approved by the European Commission, the application of binding company rules or under an approved certification mechanism.
  1. Security 

COMPANY undertakes to implement the appropriate and reasonably necessary technical and organisational measures with regard to the regulations applicable to the protection of personal data, including protection against unauthorized or unlawful processing and loss, destruction or accidental damage in order to ensure a level of security appropriate to the risks incurred for the rights and freedoms of natural persons in the context of the processing referred to in this privacy policy.

When personal data is transferred to third parties for processing, COMPANY ensures that these third parties implement all appropriate technical and organizational measures to ensure the protection of personal data in accordance with applicable laws.

These measures are defined taking into account the state of knowledge, implementation costs and the nature, scope, context and purposes of the processing as well as the identified risks.

Depending on the needs, risks, costs and purpose of processing these measures may include pseudonymization and data encryption.

This protection can be ensured by the mention «https» in the URL of the browser as well as by the representation of a closed padlock at the bottom of the screen.

Finally, in case of violation of the rights concerning personal data likely to generate a high risk for the rights and freedoms of the User, COMPANY undertakes to inform the User of this violation within a maximum period of seventy-two (72) hours.

  1. Links

On the Site, Users may have access to various links directing them to third-party sites. COMPANY will not be liable for any information that is sent to or collected by these third parties.

This Privacy Policy does not govern third-party sites or third-party content accessed by the Site User.

COMPANY has no control over hyperlinks and/or other promotional formats.

Therefore, COMPANY does not give any guarantee concerning in particular the practices regarding the protection of personal data of indexed websites and may not be held responsible in any case in connection with a dispute arising between a website indexed on the Site and one of the Users, In particular, due to loss or damage suffered, the operators of the indexed websites are solely responsible for their personal data protection practice.

  1. Cookies 

A cookie (or cookie) is a text file that can be saved in a dedicated space on the hard disk of the User’s computer when consulting an online service through its navigation software.

In practice, cookies are small text files that are placed on the User’s computer by the websites that the User visits. They are used to make websites work and improve the ease of use of these sites.

The cookie is transmitted by the server of a website to the browser the User. Each cookie is assigned an anonymous identifier. A cookie cannot be traced back to a natural person.

When consulting the Site, Users are informed that cookies or other means of recording navigation data are used by the Site or by third parties, service providers for the Site and deposited on the User’s terminal (computer, mobile or tablet).

COMPANY or its partners may be required to install, subject to the acceptance of the User, various cookies and in particular:

  • session cookies, which disappear as soon as the User leaves the Site;
  • permanent cookies, which remain on the User’s terminal until their lifetime expires or until the User deletes them using the functionalities of his browser;
  • and statistics cookies (to measure the audience of the Site)des cookies de session, qui disparaissent dès que l’Utilisateur quitte le Site ;

Only the issuer of a cookie can read or modify the information contained therein.

In accordance with the recommendations of the CNIL, the User will be asked to expressly accept the cookies of the Site during his first connection to the Site.

  1. Purpose of cookies

The cookies used by COMPANY or its partners make it possible to identify Users, to recognize their browser when they connect to the Site, to record their frequency of access (traffic measurement) and their display preferences of the Users’ terminal, adapt and/or customize the presentation of the Site to improve the Users’ experience and optimize the Site for the sole purpose of providing the services requested by the User.

In addition, the cookies used on the Site are based on the guide of the International Chamber of Commerce by categories:

  • strictly necessary cookies;
  • advertising targeting cookies.
  1.  Les cookies strictement nécessaires

Strictly necessary cookies allow the User to navigate the Site.

These cookies do not collect any information about the User that could be used for marketing purposes.

COMPANY uses these cookies to:

  • Ensure the operation of the Site;
  • Secure forms and protect them from malicious scripts.

COMPANY does not use these cookies to:

  • collect information that may be used to promote products or services to Users; or
  • remember the preferences or user names after the visit.
  1.  Advertising targeting cookies

These cookies are used to promote products or services for the User on other sites. They may also be used to limit the number of times the User sees a particular advertisement on the Site and to measure the effectiveness of a particular campaign.

  1. Duration of storage of cookies

In accordance with the recommendations of the CNIL, the maximum retention period of cookies is thirteen (13) months maximum after their first deposit in the User’s terminal, as is the duration of the validity of the User’s consent to the use of these cookies. The lifetime of cookies is not extended every time you visit. The User’s consent must therefore be renewed after this period.

  1. User’s right to refuse cookies

During the first navigation on the Site an explanatory banner on the use of cookies appears. It allows the User to enable or disable certain cookies. It will only disappear when the User has accepted, or not, the use of cookies to continue browsing.

The registration of a cookie remains subject to the will of the Users. In accordance with legislative and regulatory provisions, COMPANY collects prior consent to the storage of cookies.

Users also have the possibility to configure their browser software in order to oppose, totally or partially (in particular depending on the issuer) the storage of cookies. The configuration also offers the possibility to accept or refuse cookies on an ad hoc basis, before they are registered in the Users’ terminal.

Therefore, Users who wish to prevent the storage of cookies, can follow the procedure specific to each browser and described in the browser’s help menu.

However, if you object to the storage of cookies or uninstall a cookie, Users are informed that certain services may no longer function properly.

  1. Changes to the Privacy Policy

COMPANY reserves the right to modify and update this privacy policy at any time, in particular to take into account any legal and/or jurisprudential developments and to meet the requirements of the regulations applicable to the protection of personal data.

The version that prevails is the one that is accessible online on the day of consultation of the Site.

Any consultation of the Site after publication of the modified Privacy Policy constitutes unreserved acceptance by the latter of the new policy

The version that prevails is the one that is accessible online on the day of consultation of the Site.

Any consultation of the Site after publication of the modified Privacy Policy constitutes unreserved acceptance by the latter of the new Privacy Policy.

  1. Contacts 

For any request for information or to know more about the processing of his personal data, including the exercise of his rights indicated above, the User can contact COMPANY:

  • Application form for exercising rights https://app.leto.legal/portal/continuity-sas?locale=en
  • E-mail: Pierre Beauhaire, pierre.beauhaire@cnty.ai, Data Protection Officer and at your disposal for any question relating to the protection of your personal data.
  • Postal mail: Continuity, attention Pierre Beauhaire, 6 rue de clichy 75009 Paris

For any complaint or dissatisfaction in the context of the use of his personal data by COMPANY, the User may contact COMPANY via the exercise of rights form, by email or post to the following address:

  • Application form for exercising rights https://app.leto.legal/portal/continuity-sas?locale=en
  • E-mail: Pierre Beauhaire, pierre.beauhaire@cnty.ai, Data Protection Officer and at your disposal for any question relating to the protection of your personal data.
  • Postal mail: Continuity, attention Pierre Beauhaire, 6 rue de clichy 75009 Paris

When the User contacts COMPANY, he will be asked to identify himself.

Version updated on December 19, 2023